Privacy Policy

Last updated: July 2025

Hayat Specialist Hospital (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of our patients’ personal and medical information. This policy explains how we collect, use, store, and protect your data.

1. Information We Collect

When you book an appointment or contact us, we may collect: full name, phone number, email address, date of birth, and appointment details. Medical history and clinical information are collected and stored only for treatment purposes.

2. How We Use Your Information

We use your information to: schedule and manage your appointments, send appointment reminders via SMS/WhatsApp, provide and improve medical care, and comply with applicable Nigerian healthcare regulations.

3. Data Storage & Security

Your data is stored securely on encrypted servers. We do not sell, rent, or share your personal data with third parties except as required for your treatment or as required by Nigerian law.

4. Your Rights

You have the right to access the personal data we hold about you, request corrections, or request deletion of your data, subject to legal and medical record-keeping obligations. Contact us at the details below to exercise these rights.

5. Consent

By booking an appointment with Hayat Specialist Hospital, you consent to this privacy policy and our processing of your information for the purposes described above.

6. Contact Us

For privacy-related enquiries: Hayat Specialist Hospital, 343 Hospital Road, Kano, Nigeria. Tel: 0911-222-1112